Terms of Use

1) Acceptance

By accessing or using Null, you agree to these Terms. If you disagree, do not use the service. By continuing, you also agree to our Privacy Policy.

2) What Null Is

Null is an experimental interface that produces compressed, critical output (“cuts”). It is provided “as is,” without warranties of any kind. Null does not provide medical, legal, financial, or professional advice, and nothing the interface returns should be interpreted as such.

3) Accounts & Access

• Authentication is handled by third-party identity (e.g., Clerk). Keep your account secure.
• You must be 13+ (or the age of digital consent in your jurisdiction).
• We may rate-limit, suspend, or terminate access for abuse, security risk, or non-payment.

4) User Content

• You retain ownership of prompts and outputs you create.
• You grant us a limited license to process, store, transmit, and display your content solely to operate and improve reliability of the service (e.g., debugging incidents), not to build public datasets.
• We do not train public models on your content.
• Do not submit unlawful, harmful, or third-party private data without permission.

5) Storage & Providers

We use third-party infrastructure (e.g., Supabase for storage, cloud GPUs for model inference, Clerk for auth). We apply reasonable technical and organizational measures, but no system is perfectly secure. Do not submit content you cannot risk storing online. See the Privacy Policy for details.

6) Billing & Refunds

• Plan: Core. No hidden tiers.
• Subscriptions renew until canceled. You can cancel anytime; access continues until the end of the billing period.
• Incision quota (e.g., 100 prompts/month) resets monthly. Unused incisions do not carry over to the next month.
• If Null materially fails to deliver service (e.g., persistent outage, no access), we will fix or refund. Buyer’s remorse is not failure.

7) Acceptable Use

• No unlawful, abusive, harassing, or infringing use.
• No attempts to extract hidden credentials, bypass controls, or attack infrastructure.
• No automated scraping, rate-limit evasion, or reverse engineering.
• No use of outputs as professional advice or for high-risk decisions without independent verification.

8) Disclaimers

The service is provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. You assume all risk for use.

9) Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or exemplary damages, or any loss of profits, data, or goodwill. Our aggregate liability shall not exceed the fees you paid in the prior three (3) months.

10) Changes & Termination

We may modify the service or these Terms at any time. Material changes will be posted here with an updated date. If you continue using the service after changes take effect, you accept the revised Terms. We may suspend or terminate accounts for violations or risk to the service.

11) Governing Law

These Terms are governed by the laws of Singapore. Any disputes arising out of or relating to the use of this service shall be resolved exclusively in the courts of Singapore.

12) Data & Privacy

Null processes only the information needed to operate the service. Prompts and responses may be logged for security, debugging, or product improvement, but are not shared with third parties except as required by law. You may request deletion of your account and associated data at any time by contacting us.

13) Service Availability

We aim to provide reliable access, but do not guarantee uninterrupted uptime. The service may be suspended, limited, or terminated at any time without notice due to maintenance, scaling limits, or unforeseen issues. We are not liable for losses arising from downtime or interruptions.

14) Billing & Payments

Subscriptions are billed in advance on a monthly basis through our payment processor (e.g., Stripe). By starting a subscription, you authorize us and our processor to automatically charge the subscription fee using your chosen payment method.

Subscriptions renew automatically each billing cycle unless cancelled before the renewal date. You may cancel anytime; access will remain active until the end of the current billing period.

Failed payments may result in suspension or termination of access. You are responsible for ensuring your payment method remains valid and up to date.

15) Refund Policy

If the service materially fails to deliver access or function, we will issue a refund or resolve the issue. Refunds are not provided for change of mind, unused time, or dissatisfaction with style, tone, or output. Chargebacks filed without contacting us first may result in account termination.

16) Payment Processors

We use third-party payment processors to handle billing securely. By subscribing, you also agree to comply with their terms and policies. We are not liable for outages, errors, or losses caused by these processors.

17) Contact

Questions? support@null-core.ai